Shipping policy

RECOVR ships worldwide. We aim to dispatch all orders quickly and securely so you can start recovering sooner.

1. Processing Times

Orders are typically processed within 1–2 business days.
During high-volume periods, processing may take up to 3–5 business days.

2. Worldwide Shipping

We offer international shipping to most locations.
Delivery times vary depending on your region and local customs procedures.

Estimated timeframes:

  • Australia & NZ: 2–8 business days

  • USA & Canada: 5–12 business days

  • UK & Europe: 5–12 business days

  • Rest of World: 7–15 business days

These are estimates only and not guaranteed.

3. Tracking Information

All shipped orders include tracking.
Once dispatched, you will receive an email with your tracking number.

4. Customs, Duties & Taxes

International customers are responsible for any import duties, taxes, or customs fees that may apply.

5. Lost or Delayed Packages

RECOVR is not responsible for:

  • Delays caused by customs or courier services

  • Packages marked as delivered by the courier

If a package is lost in transit, contact us and we will assist where possible.

6. Incorrect Address Responsibility

Please ensure your address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.